Customer feedback

The Environment and Planning Directorate is committed to customer service. We value your feedback and would like to know if you are happy with the service you have received. If you are not satisfied with our customer service, products or an aspect of the way we conduct our business, we want you to tell us, so that we can do something about it.

Policy

Our general complaints handling policy provides information on how complaints can be lodged and the processes involved with investigations and responses.

Type of feedback 

Privacy Notice: All personal information received will be regulated by the Privacy ACT 1988. Personal information submitted on this form will be treated with confidentiality and used only to enable us to correspond with you.

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