Disputes and complaints


Disputes can occur during a renovation, build or home purchase. Trying to negotiate a resolution is the best first step. Understand your options for making a complaint or resolving a dispute.

Making a complaint

Understand your options for making a complaint or resolving a dispute.

Resolving a dispute

Find out how to avoid disputes or the steps you can take to find a resolution to a dispute.

Warranties and insurance

Statutory warranties and residential building insurance are designed to protect the land owner.

Disciplinary Register

A list of licensed practitioners who have incurred suspensions, cancellations, occupational discipline and disciplinary action in the last 10 years.

Standards and tolerances

Identifying whether something is a defect can help prevent or resolve disputes.